Privacy Policy
At Murtiya, we respect your privacy as much as you do.
We do not sell or unlawfully share your personal information. The information collected is used only by Murtiya, its operating legal entity Infi Technology, and trusted partners strictly for the purpose of fulfilling the services requested by you, including order processing, delivery, customer support, and relevant promotional communication.
You may cancel your registration or mark yourself inactive at any time; however, the information you have provided may remain securely archived on Murtiya servers for legal, accounting, and operational purposes.
Murtiya may update this Privacy Policy from time to time by modifying this page. You are encouraged to review this page periodically to remain informed of any changes.
1. Information We Collect
We may collect the following information:
Name and job title
Contact details including email address and phone number
Demographic information such as postcode, preferences, and interests
Order details, customization requirements, and communication history
Other information relevant to customer surveys, feedback, or promotional offers
2. How We Use the Information
We collect this information to understand your needs and provide better service, including:
Internal record keeping and order management
Improving our products, craftsmanship, and services
Sending periodic promotional emails about new products, offers, or updates
Contacting you for market research or feedback via email, phone, or other permitted methods
Customizing the website experience according to your interests and preferences
Processing payments, shipping, export documentation, and customer support
3. Data Sharing & Disclosure
We do not sell, distribute, or lease your personal information to third parties unless:
Limited information may be shared with:
This sharing occurs only to complete the service requested by you.
4. Data Security
We are committed to ensuring that your information is secure.
To prevent unauthorized access or disclosure, we maintain suitable:
These are designed to protect the information we collect online.
5. Cookies Policy
A cookie is a small file placed on your device to help analyze web traffic and improve website functionality.
We use cookies to:
Identify which pages are being used
Analyze website traffic and performance
Improve user experience and website customization
Cookies do not give us access to your computer or personal data beyond what you voluntarily share.
You may choose to accept or decline cookies through your browser settings.
Disabling cookies may limit certain website features.
6. Links to External Websites
Our website may contain links to other websites.
Once you leave Murtiya.com, we do not control the privacy practices of external sites and cannot be responsible for their protection of your information.
You should review the privacy policy of each external website you visit.
7. Controlling Your Personal Information
You may restrict or control the use of your personal data by:
Selecting the option to opt-out of marketing communication on website forms
Contacting us at support@murtiya.com to withdraw marketing consent
Requesting correction of incorrect or incomplete information
We will promptly update any verified incorrect data.
8. Access to Your Data
You may request details of personal information we hold about you, subject to:
To request your data, contact us at support@murtiya.com.
9. Data Retention
We retain personal information only for as long as necessary for:
Archived data remains protected under this Privacy Policy.
10. Children’s Privacy
Murtiya does not knowingly collect personal information from children without parental consent.
If such data is discovered, it will be deleted promptly.
11. Policy Updates
Murtiya may revise this Privacy Policy periodically.
Updates become effective once posted on this page.
12. Contact Information
Brand Names: Murtiya, Paridhan Street
Legal Entity: Infi Technology
Email: support@murtiya.com
Phone/WhatsApp: +91 9429320217
Business Address: Panchshlok near Hiradhan City, New Chandkheda, Ahmedabad, Gujarat, India 382424
